INTEGRITY – Know, Say and Do the Right Thing
- Respect and follow company policies even when no one is looking.
- Own your mistakes and take responsibility for them.
- Look for win/win situations that align with SPG policy when working with vendors or residents.
COMMITMENT – Bring Your Best Every Day
- Go the extra mile to help teammates or other properties.
- Actively seek out ways to improve performance. Offer to learn and help someone else with a task that you don’t normally do.
- Connect to our goal and work to achieve it.
RESPECT – Value & Accept Each Other
- Treat teammates and residents with courtesy, politeness and kindness.
- Listen to what others have to say before expressing your viewpoint.
- Encourage coworkers to express opinions and ideas.
- Avoid gossip and judging peers, get to know each other, be part of the solution. Take time to understand the other point of view.
IMPROVEMENT – Actively Seek Ways to Grow & Get Better
- Take advantage of educational opportunities that are available through the company.
- Learn from mistakes by setting up ways to not let it happen again either through changing a process, training or reminders.
- Don’t be afraid to ask for help if you don’t understand.
- If you have an idea of how to improve a process or policy, let your team know; feedback fuels change.
FUN – Celebrate, Laugh and Enjoy Every Day
- Celebrate company and teammate successes.
- Take advantage of the opportunities to connect with your team through outings and community service experiences.
- Smile and enjoy what you do. Providing the perfect home for someone is fun!